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Christmas FAQs

I want this to be a Christmas gift, but I need to send it now. How do I avoid them opening it before Christmas?

Just tell us in the Notes section in Your Cart, or reply to the email confirmation of your order and let us know. We will place a cute sticker on the box that says "Don't open until Christmas"

What is the last order date to ensure delivery in time for Christmas 2021?

To give us enough time to pack your order, and Australia Post enough time to deliver it, get your orders in by these dates:

Regular Post Friday 10th December 2021

Express Post Wednesday 15th December 2021

Note WA and NT are experiencing significant delays and the delivery cutoff has now passed.

Can I pick up the order after those dates?

If it's convenient for you we allow Pick Up from our Gold Coast location. Choose 'Pick Up' at Checkout and follow the instructions.

Will you be closed over Christmas/New Year?

Yes, we will be closed from 20th December to 28th December. Any orders placed during this time will be shipped on 29th December.

Will the gift receiver know how much I've spent?

No. We don't include invoices in any of our orders. They are available on request.

How do I check the delivery status of my order?

Find the email we sent you when the order was fulfilled, and click on the tracking code. This will take you to the website of Australia Post and you can check where your order was last scanned and expected delivery date.

Remember - there are delays this year due to COVID-19. 

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